FAQs
Absolutely! Here’s a set of clear and customer-friendly FAQs tailored for your online store, COD-TRENDZ:
Frequently Asked Questions (FAQs) – COD-TRENDZ
1. What is COD-TRENDZ?
COD-TRENDZ is an online store offering the latest internet trends, gadgets, fashion, home décor, and more – all with the convenience of Cash on Delivery.
2. How can I place an order?
Simply browse our collection, add your favorite items to the cart, and proceed to checkout. Select your preferred payment method (including Cash on Delivery), enter your shipping details, and place your order.
3. Do you offer Cash on Delivery (COD)?
Yes! We specialize in Cash on Delivery for a hassle-free shopping experience.
4. How long will it take to receive my order?
Delivery times usually range between 7–10 business days, depending on your location. We’ll send you tracking details as soon as your order ships.
5. How can I track my order?
Once your order is shipped, you’ll receive an email or SMS with a tracking number and link to track your package in real time.
6. Do you offer returns or exchanges?
Yes, we accept returns and exchanges within 7 days of delivery if the product is damaged or incorrect. Please contact us at codtrendz.shop@gmail.com with your order details, and we’ll guide you through the process.
7. What if I receive a damaged or incorrect product?
We’re sorry for the inconvenience! Please email us photos of the product along with your order number at codtrendz.shop@gmail.com, and we’ll arrange a replacement or refund.
8. How can I contact customer support?
You can reach our friendly team anytime at codtrendz.shop@gmail.com. We’re here to help with any questions or concerns!
9. Are there any additional charges for Cash on Delivery?
No, we do not charge extra fees for Cash on Delivery. The price you see at checkout is the final amount you pay.
10. Do you deliver all over India?
Yes, we ship our products across India to ensure everyone can enjoy the latest trends!